Frequently Asked Questions

If you’re travelling by bus or train, you’ll find the information you need on the website under ‘Getting here and leaving’ and ‘Parking ’. There, you can select your preferred mode of transport and go straight to the latest timetables.

The S-Bahn stops directly beneath the airport – on the S-Bahn level. Access to the station is well signposted and accessible to people with disabilities.

Parking charges depend on the desired parking duration. As a general rule, the closer you park to the terminal, the higher the price. Under the ‘Parking’ section on the website, you can check in advance which car park is best suited to your individual needs and budget.

There are over 20 charging points for electric vehicles available at Stuttgart Airport. Information on charging points, plug types, locations and terms of use can be found online in the ‘Parking’ section.

If you’re dropping someone off at the airport, you can use the Kiss & Fly zone directly in front of the terminals – free of charge for up to 8 minutes. Entry and exit are via automatic barriers to ensure traffic flows smoothly. A charge applies for longer stays.

There are also facilities for cyclists: there are plenty of parking spaces available near the terminals and at several multi-storey car parks.

The new mobility station at car park P14 also offers:

• weatherproof, lockable bike boxes
• a service point for minor repairs

Up-to-date information on arrivals and departures is available on the airport app, via the relevant airline’s app, on the website and on the display boards in the terminals.

The website provides a clear overview of what you’re allowed to take in your hand luggage and what’s best left at home.

Each airline sets its own limits on the size and number of items of hand luggage – often depending on the fare booked. The exact details can be found on the flight ticket, in the booking confirmation or on the airline’s website.

You may carry as much baby food as you need for the duration of the journey.

Anyone with a pacemaker will only be screened manually at security. It is important to inform the security staff in advance. A medical certificate may make the process easier.

Some airlines offer the option of checking in the evening before your flight. This saves time and makes your day of travel more relaxed. You can see whether this service is available in the list of airlines on the website.

Many airlines offer online check-in. You can find out whether this service is available by contacting the airline directly or by checking the overview of airlines on the website.

Check-in times vary depending on the airline. As a general rule, check-in for leisure and scheduled flights begins around 2 hours before departure. If you have any questions, the respective airlines will be happy to help.

Tip: You should allow a little extra time for passport and baggage checks.

The flight number is shown on the booking confirmation – for example, EW2520 for a Eurowings flight. You can quickly find the relevant check-in desk via the website, the departure boards or the information screens in the terminal.

The first digit of the counter number indicates the terminal:

• Example: Counter 436 = Terminal 4
• Example: Counter 125 = Terminal 1
  

Yes. The website provides a clear overview of which airlines offer self-service bag drop.

Each terminal has its own security checkpoint. All gates are within easy reach from there.

The Smart Lane is also located on the departures level of Terminal 1: you can book a time slot for this free of charge – and avoid long queues.

Once you have checked in , you can drop off a pushchair at the bulky luggage counter on the departures level of Terminal 3. Pushchairs are also available to hire on site and can be used right up to the gate.

The rules for unaccompanied minors vary depending on the airline.

Tip: It’s best to enquire directly with the airline in question – they’ll have definitive information and the relevant forms.

Dogs and cats are generally allowed to travel on flights – rodents often are not.

Tip: Before travelling, check directly with the relevant airline to find out which animal species are permitted and what transport conditions apply.

It doesn’t happen often – but when it does: if your luggage is lost or damaged, the Lost & Found desk at the airport is there to help.

Cancellations and rebookings are handled directly by the respective airline.

Tip: It’s best to get in touch early – this leaves more room for possible options.

Anyone wishing to offset their carbon dioxide emissions can do so through the charity atmosfair.

Stuttgart Airport is designed to be accessible – with a wide range of facilities to help you travel as independently as possible.

All relevant information can be found online in the ‘Accessible Airport’ section.

Free Wi-Fi is available to all travellers at Stuttgart Airport – simply connect and start browsing straight away.

A public address announcement can be arranged via the information desk in Terminal 3 or by telephone on +49 711 948-0.

Dogs are allowed on board – but only if kept on a lead. This rule applies throughout the airport grounds and in all terminals.

Luggage trolleys require a deposit (1 euro, 50 cents, 25 US cents or 1 Swiss franc). If you don’t have the right change:

• There is a free coin-changing machineoutside Terminal 1, on the departures level, between the phone booths and the eastern entrance.
• After arrival, there are further coin-exchange machines in Terminals 1 and 4 – both near the baggage carousels.

The car hire companies are located in Terminal 1, on the arrivals level – centrally situated and clearly signposted.

The customs office for VAT refunds is located in Terminal 1, on the departures level, at check-in desk 140.

If there is no one there at the moment, there is a telephone available – you can use this to contact customs directly.

The Airport Medical Centre provides medical assistance right at the airport. In addition, there is:

• a first-aid post
• paramedics who liaise with nearby hospitals if necessary
• a pharmacy in Terminal 3, departures level

In urgent emergencies, paramedics can be reached via the emergency number 112.

A place of peace and reflection is available in Terminal 3, on the arrivals level – open to people of all faiths.

The public areas of the terminals are also open at night – provided you have a valid ticket.

Good to know: The opening hours of check-in desks and shops may vary.

Stuttgart Airport is smoke-free indoors.

There are designated smoking areas outside the terminals. There are also marked smoking lounges available within the security area.

The best spots for photographing take-offs and landings depend, amongst other things , on the direction of take-off, the position of the sun and the camera’s focal length.

Tip: The viewing platform on the gallery level offers particularly good views – with an unobstructed view of the apron and the runway.

Stuttgart Airport offers a range of guided tours – a fascinating experience for anyone who would like to find out more about how the airport operates.

Information on the content, dates and booking is available online in the ‘Guided Tours’ section of the website.

The opening times for the visitors’ terrace can be found here.

Entry is free – ideal for anyone who wants to experience flight operations up close.

Drone flights are strictly prohibited on the airport grounds and within a radius of 1.5 kilometres .

Tip: If you’d like more information, you can find all the details on the German Air Traffic Control (DFS) website.

Flying kites is also prohibited within a 1.5-kilometre radius of the airport perimeter fence.

The airspace around the airport is off-limits to certain leisure activities – for the safety of air traffic.

Tip: German Air Traffic Control (DFS) provides information online about all applicable regulations.

Anyone wishing to release balloons at celebrations should bear in mind that special regulations apply in the vicinity of the airport.

Tip: All the important information is available from German Air Traffic Control.

All current job vacancies are published onthe jobs portal – including helpful tips on applying.

A school work experience placement is available. It offers a good insight into exciting career paths within the airport sector.

You can find out how it works and which internship places are currently available online in the Careers section .

There is a dedicated FAQ section with frequently asked questions for applications from mid-career candidates and those with professional experience.

Helpful answers have also been compiled there for school pupils and students.

In addition, the relevant contact person, who is named directly in the job advert, can help – simply get in touch with them.

Other companies at Stuttgart Airport are also regularly looking to recruit new staff. Vacancies at these companies can also be found online.