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Compliance

Compliance management system at STR

Air traffic would not function without clear rules and conscientious employees who ensure a high level of security. In order to ensure compliance with these rules and legal obligations as well as with the company’s internal guidelines and values and the fairport code of conduct, Flughafen Stuttgart GmbH has established its own Compliance Management System (CMS).

Important components of the CMS include, among other things, the bodies with controlling function, such as the Supervisory Board or the Compliance Board, as well as a central guideline management system, clear policies, compliance processes and the risk management system.

Whistleblower system

Another important part of the compliance management system is the airport's electronic whistleblower system (BKMS® Incident Reporting).

Whistleblowers can use this system to submit their report anonymously or by name - whatever they prefer. The whistleblower system is not only available to employees but also to external stakeholders who wish to submit reports.

Good to know: Further information on the procedure and processing of reports at Flughafen Stuttgart GmbH can be found in the Rules of Procedure for Reporting Incidents (in German).

WHICH ISSUES CAN BE REPORTED?

Flughafen Stuttgart GmbH has set up various categories on which reports can be submitted. The reports received are reviewed by authorised examiners of Flughafen Stuttgart GmbH:

  • Corruption, bribery
  • Unfair competition, antitrust law
  • Data protection, protection of personal data
  • Information security
  • Human rights and environmental protection
  • Aviation security (security)
  • Safety (safe airport operations)
  • Other violations (e.g. fraud or breach of trust, theft and embezzlement, money laundering

Anonymity remains protected

The anonymity of whistleblowers is a top priority for Flughafen Stuttgart GmbH and protected at any time. As long as the whistleblower does not provide any data that allows conclusions to be drawn about their person, the BKMS® Incident Reporting system protects their anonymity automatically by using a certified technical solution.

What the whistleblower system does not do:

Customer queries or complaints, as well as questions regarding services at Stuttgart Airport, are not answered via the whistleblower system. Please use the following contact options for:

Weiterführende Themen

Nahaufnahme eines Cockpits und im Hintergrund das Terminal mit dem Schriftzug Stuttgart

Data protection

Blick über das Triebwerk eines Flugzeugs hinweg auf das Terminal am Flughafen Stuttgart mit dem Namensschriftzug,

Imprint

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