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Compliance
Compliance management system at STR
Air traffic would not function without clear rules and conscientious employees who ensure a high level of security. In order to ensure compliance with these rules and legal obligations as well as with the company’s internal guidelines and values and the fairport code of conduct, Flughafen Stuttgart GmbH has established its own Compliance Management System (CMS).
Important components of the CMS include, among other things, the bodies with controlling function, such as the Supervisory Board or the Compliance Board, as well as a central guideline management system, clear policies, compliance processes and the risk management system.
Another important part of the compliance management system is the airport's electronic whistleblower system (BKMS® Incident Reporting).
Whistleblowers can use this system to submit their report anonymously or by name - whatever they prefer. The whistleblower system is not only available to employees but also to external stakeholders who wish to submit reports.
Flughafen Stuttgart GmbH has set up various categories on which reports can be submitted. The reports received are reviewed by authorised examiners of Flughafen Stuttgart GmbH:
Corruption, bribery
Unfair competition, antitrust law
Data protection, protection of personal data
Information security
Human rights and environmental protection
Aviation security (security)
Safety (safe airport operations)
Other violations (e.g. fraud or breach of trust, theft and embezzlement, money laundering
Anonymity remains protected
The anonymity of whistleblowers is a top priority for Flughafen Stuttgart GmbH and protected at any time. As long as the whistleblower does not provide any data that allows conclusions to be drawn about their person, the BKMS® Incident Reporting system protects their anonymity automatically by using a certified technical solution.
What the whistleblower system does not do:
Customer queries or complaints, as well as questions regarding services at Stuttgart Airport, are not answered via the whistleblower system. Please use the following contact options for:
